Privacy Policy
Last updated: July 2026
At Quarra Home, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
What Information We Collect
- Order Information: Name, shipping address, email address, and phone number ??required to process and deliver your order.
- Payment Information: Credit card details and billing address ??processed securely through Stripe and PayPal. We never store your full payment card details on our servers.
- Browsing Data: Pages visited, time spent, and general geographic location ??collected anonymously via Google Analytics to improve our website experience.
How We Use Your Information
- To process, fulfill, and ship your orders
- To communicate about your order status and respond to your inquiries
- To send occasional product updates and offers (only if you opt in)
- To improve our website and product offerings
We Never
- Sell, rent, or trade your personal information to third parties
- Store full credit card numbers on our servers
- Send marketing emails without your consent
- Track your activity across other websites
Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Data portability ??receive your data in a structured format
- Withdraw consent at any time
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days as required by GDPR.
CCPA Rights (California Residents)
California residents have the right to know what personal information is collected, request deletion of their data, and opt out of the sale of personal information. Quarra Home does not sell personal information. To exercise your CCPA rights, email us at [email protected].
Cookies
We use essential cookies to enable shopping cart functionality and secure checkout. We also use analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.
Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing through PCI-DSS compliant providers (Stripe and PayPal), and restricted access to personal data. While no system is 100% secure, we continuously monitor and update our security practices.
Contact Us
For privacy-related questions or data requests, contact us at [email protected] or through our Contact page.